35 business people attended this morning’s (Thursday, March 8) Greater East Aurora Chamber of Commerce’s Small Business Summit with NYS Senator Patrick Gallivan & business consultant Frank Swiatek.
Senator Gallivan discussed a variety of challenges NYS is facing that impact businesses including increased taxes and over regulation that make it more difficult for businesses to operate.
He also discussed the disparity in representation of elected officials in Upstate New York versus Downstate and the negative impact it has on being able to address issues for upstate businesses and residents.
Frank Swiatek presented an overview on “How to Grow Your Sales in 2018 with Six Sigma Thinking”. The presentation focused on basing business decisions on metrics and specific measureable components and that sales performance, regardless of the type of business or industry, is determined by mindset, behavior and skills and that sales results occur, good or bad, because a process is in place producing them. The more “defects” or “breakdowns” you have in the process, the poorer the results. Attendees also had the opportunity to meet one on one with Senator Gallivan and Mr. Swiatek to discuss issues specific to their business.