CHAMBER MEMBERSHIP SURVEY REFLECTS MEMBER UNDERSTANDING OF
THE VALUE OF CHAMBER SERVICES
In mid-May the Greater East Aurora Chamber of Commerce distributed a membership survey to its 450 members looking for feedback on its services and the challenges of the current business climate.
The 15 question survey included, “Why is membership with the GEACC important to your business?”, “What is the biggest challenge or concern facing your business at this time?” and “Is your Chamber membership a good value to your business?”
During the following 2 weeks 153 responses were received through Survey Monkey.
To the question “Is your Chamber membership of good value to your business?” 92% Agreed or Strongly Agreed.
The 4 biggest challenges faced by responding businesses were: Obtaining New Customers 30%, Hiring Qualified Candidates 19%, Payroll Taxes 14% and Government Regulations 13%.
The significant thread throughout the majority of responses is that Chamber members value the connection and relationships made with other Chamber members the most.
Among the Chamber’s priorities are partnering with area businesses and Visit Buffalo Niagara to drive tourism traffic for merchants and leading collaborations between businesses and our local school districts to address workforce development needs.
The Chamber board of directors is continuing to evaluate these responses and the many comments received and will reach back out to members who had questions or wanted to be contacted by a Chamber representative.
The Chamber will then use this information as it continues to meet members’ needs and while also continuing its work in playing a significant role in helping to shape the growth of the Greater East Aurora community.